Project Portfolio
The word data in my brand is no accident. I love numbers and the mathematical language we use to extrapolate and interpret them into usable metrics. I find a certain beauty in how we can use seemingly unrelated information to predict the future of a wide range of situations. I was truly surprised and pleased to discover that my passion for solving problems with data could translate into a career in cybersecurity, where I can use those skills to protect businesses and individuals.
I currently work as a senior data analyst for Artech, contracted to Apple. My main responsibilities include validating customer data, assisting with secure information formatting for potential clients, and escalating potential security threats to the appropriate teams. Before that, I worked as a production technician at Springs Window Fashions. In that role, I used my analytical skills to design and run tests to improve production efficiency, ultimately achieving a 21% increase in overall production, an 18% reduction in waste, and a 9% reduction in downtime. My formal training through Coursera followed these achievements.
In this fictitious workplace scenario, the imaginary company Cyclistic has partnered with the city of New York to provide shared bikes. Currently, there are bike stations located throughout Manhattan and neighboring boroughs. Customers are able to rent bikes for easy travel among stations at these locations. They want to understand how their customers are using their bikes; their top priority is identifying customer demand at different station location.
Google Fiber provides people and businesses with fiber optic internet. Currently, the customer service team working in their call centers answers calls from customers in their established service areas. In this fictional scenario, the team is interested in exploring trends in repeat calls to reduce the number of times customers have to call in order for an issue to be resolved.